Property management · London
We run five of our own.
We take on a handful more each year.
Not a portfolio, not a call centre. The same two people, the same standard, and a hard limit on how many we accept — because the whole point is that we still answer the phone.
If you are not in London
You need someone who is, and who answers. Licensing, the 90-day limit, the guest at midnight who cannot work the door code — all of it needs a person here. We send photographs of your property every quarter whether anything has happened or not.
If you are already letting it
Then you do not need convincing about the market — you need the 12 to 18 per cent the platforms take, and your evenings back. We can take the whole thing, or just the demand side and leave you the keys.
What we do
Take all of it or take one piece. Most owners start with the middle two and add the rest later.
Full management
Listings, pricing, every guest message, cleaning, keys, maintenance and the paperwork. A statement each month, and otherwise you hear from us only when something matters.
Marketing and bookings
We list it, price it and fill it across the channels and our own site. You keep the cleaning and the keys.
Design and staging
We furnish and style before a photograph is taken. This is the part that moves the nightly rate, and almost nobody else offers it.
Photography
Stills, video and drone where it helps, graded to one look across the whole portfolio. Yours to keep whatever happens between us.
Compliance and admin
Licensing where it applies, the 90-day rule, insurance, VAT and the returns. The part most owners dread and most agencies do badly.
A place on this site
Your property alongside ours, taking direct bookings with no platform commission attached to them at all.
Design and staging
Most properties do not need a better agent.
They need better rooms.
The gap between a flat that lets at one figure and the same flat at half as much again is almost never the listing. It is the furniture, the light, and whether anyone thought about what the first photograph would look like.
We design and stage before we shoot, then photograph properly and grade everything to one look. The images are yours whatever happens between us afterwards.
See a house we staged
Or the other arrangement
Would you rather have a fixed rent and nothing to think about?
Some owners want the upside and a say; others want a guaranteed monthly figure for three to five years, no management fee, utilities and most maintenance covered. We offer both.
How it works
- 01
A call, then a viewing
Twenty minutes on the phone, then one of us walks the property. If we do not think we can beat what you are doing now, we say so.
- 02
A plan and a number
What it would let for, what it would cost to get there, and what we would change first. In writing, no obligation.
- 03
We get it ready
Furnished and styled if it needs it. Photographed properly either way. Licensing and insurance checked.
- 04
It goes live
Across the channels and on this site. You see every booking as it happens and a statement each month.
What stays yours
We have been on the other side of a management contract. These are the four things we wanted and rarely got.
- Your own dates
- Block them yourself, any time, no charge and no minimum.
- Your data
- Guest history, reviews and photographs leave with you if you go.
- The final say
- On pricing floors, on party bookings, on anything you want a veto over.
- A way out
- Sixty days' notice. No exit fee, no tie-in, nothing held hostage.
Asked often
- Can I still use it myself?
- Yes, and you block your own dates in the same calendar we use. No charge, no minimum nights, no asking permission.
- Who pays for repairs?
- You do, as owner. We arrange the work, get a quote first for anything above a figure we agree, and never mark it up.
- What about the 90-day rule?
- It applies to most of Greater London and it is not optional. We track nights let per property and stop before the limit — one of the more common ways owners get themselves in trouble.
- What if I want to leave?
- Sixty days' notice, and you take your photographs, your listing copy and your guest history with you.
Everything else is on the questions page, or ask us.
We take on a handful of properties a year
Because the whole point is that the same two people still answer the phone. Tell us about yours and we will say honestly whether we are the right fit.